From NewHaven Software Wiki

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Revision as of 02:43, 18 November 2010

Contents 1 Overview 2 Features 3 Requirements 4 Exclusions

Overview

You know and trust CMS to help you manage all of your order processing logistics for mail, phone and internet orders. The same efficient and reliable solutions in CMS are also available to you for your retail point of sale (POS) storefront. We have taken the order entry process you are familiar with and enhanced it to handle situations unique to POS. These enhancements and the hardware is described in our Features list below. This is all done with the same CMS interface you know now and in a matter of minutes you'll be an expert in POS sales processing.

Features

• Product UPC codes can be entered or scanned in Order Entry
• Calculate change
• Credit card "swipe" magstripe reader
• Open a cash drawer on sale completion
• Print order and charge receipts to a small local thermal printer or print your full invoice that you use now
• Maintain cash drawer sessions, checking drawers in and out, drawer closing report
• Set POS orders as shipped automatically
• Shippable POS orders - counter sale the customer wants you to ship to someone
• Option to redirect POS charges to a separate Retail merchant account so you can take advantage of card present processing rates
• Option to maintain and pull inventory from a warehouse dedicated to POS stock or have the inventory shared with your mail order warehouse
• Supported hardware package includes barcode scanner w/stand, credit card swipe, electronic cash drawer, thermal receipt printer

Requirements

• CMS workstation installed on a computer (your keyboard, mouse, CPU, monitor) wherever you want to process POS orders
• Network connection to your CMS server
• Internet connection (credit card processing)

Exclusions

The following items are not yet supported by CMS's POS Module but are being considered for future releases.

• Pole Display
• Gift Cards
• Debit cards with PIN entry
• Touchscreen interface