Updating eCMS passwords

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Revision as of 17:27, 30 January 2013

Usernames and passwords for eCMS sites are maintained both in the web-based shopping cart's administration area as well as CMS.

CommerceV3

CommerceV3 stores have at least one account with full access to the entire store, and may have other accounts with varying levels of access.

The primary account's password must be changed at least once every 90 days. To do this, you must first change the password in your CV3 admin, then input the new password into CMS. Failure to enter the new password in CMS will prevent CMS from being able to connect to the CommerceV3 web services including downloading orders and uploading order status.

Updating your CV3 password

1. Go the CV3 merchant login site.
2. Enter your current username and password.
3. In the left nav menu, click Change Password.
4. Enter your current password, a new password, confirm your new password, and add a password hint/reminder.
   • Your password must be at least 7 characters long and contain at least one number or symbol.
   • The password hint is what will be emailed to you if you forget your password and use the "Forgot my password?" link on the login page.
5. Click Change Password.

Updating the CV3 password in CMS

The exact steps differ depending on your version of CMS.

CMS 8.0 and earlier

1. Click on the Setup icon, then the eCMS tab, then the Existing Account button.
   • Alternately, using the menu system, click Setup->eCMS->Existing Account.
2. Enter your new CV3 password in the Password field and click OK.

CMS 9.0 and later

1. Click the eCMS Options icon.
2. Select your CV3 store from the list in the left-hand pane.
3. In the right-hand pane, click on the Plug-in Options tab.
4. Click on the row beginning with PASSWORD in the bottom section, and click the Edit icon (the rightmost of the 3 icons immediately above the option values).
5. Enter your new CV3 password and click OK, then either Apply or OK in the Import Sources and Plug-ins window.