From NewHaven Software Wiki

Contents 1 Overview 2 Prerequisite 2.1 Step 1: Workstation System Requirements 2.2 Step 2: Setup a mapped drive to the CMS server 2.3 Step 3: Obtain the CMS Installer 3 Workstation Install/Update 3.1 Workstation Install Option 4 Troubleshooting

Overview

This article details the instructions for installing or updating a CMS 8, 9, or TEN Workstation.

Prerequisite

Before you begin installing or updating your workstation please check that you meet the requirements for all the steps below.

Step 1: Workstation System Requirements

To verify that your system meets CMS system requirements please review : http://wiki.newhavensoftware.com/index.php/CMS_System_Requirements#CMS_workstations

Step 2: Setup a mapped drive to the CMS server

Ensure that you have a drive mapped to the \NewHaven Software share on the server and that it is using the same drive letter as other workstations on the network. Workstations should be joined to the network domain.

For Information on how to set up a mapped drive please review the video : http://youtu.be/D1IBcjWCmPs

Step 3: Obtain the CMS Installer

• Locate the last CMS update used, typically found in the \Updates subdirectory of the \NewHaven Software share (where you should now have a drive mapped to)

or

• visit http://updates.newhavensoftware.com/

For information on using the update page and downloading the installer please review the video : http://youtu.be/dBbd94k7b0A (Note: The video is focused on Windows XP, however, the setup steps are the same for Windows 7/10.

Workstation Install/Update

Note: The steps between updating or installing a CMS workstation are the same. Once you have verified that you meet the above prerequisites, follow the instructions below to Install/Update your workstation.

To begin double click the CMS installer, then follow the screenshots shown below.

Workstation Install Option

NOTE: There is no need to fill in the customer number and release code. Those are only needed for server installs.

After following these instructions you should now be able to sign into CMS.

Troubleshooting

If you receive an error installing or you are unable to browse to the shared drive when asked for the path to CMS.exe, there is a good chance that the installer is not able to reach the mapped drive, even if it appears you mapped it correctly. To resolve this you'll need to add a registry setting as described here:

1. Click Start, type regedit in the Start Search box, and then press ENTER.
2. Locate and then right-click the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
3. Point to New, and then click DWORD Value.
4. Type EnableLinkedConnections, and then press ENTER.
5. Right-click EnableLinkedConnections, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Exit Registry Editor, and then restart the computer.