From NewHaven Software Wiki

Overview

This article details the manual instructions for updating your CMS license code. This process used to be required when you had been provided a new license code to update your support, you have added or changed models in CMS, or you are adding workstation licenses to CMS.

This license code updating now happens automatically after you've installed the CMS Licensing Service, which is an option any time you install a CMS update. Once installed, CMS will automatically update it's license code every two weeks. You can also tell CMS to immediately retrieve the latest code by logging in as PCI Administrator, clicking on PCI Administration and then Licensing.

This article remains to describe the manual means updating your license code in cases where the CMS Licensing Service did not function or you are unable to log into CMS as PCI Administrator.

Preparing to update your CMS license

1. Please make sure everyone is signed out of CMS. TIP: If you can delete the CMSNET.dat file, everyone is out of CMS (and CMS will recreate this file automatically next time someone logs in.)
2. Make sure you are on your CMS Server and not a workstation.

Updating your CMS license via Manage CMS

Note: These instructions assume you are on CMS version 7 or later. Also you will need to be on your CMS Server.

Typically your customer number and last know code will be pre-populated for you here. If you've obtained a new code from NewHaven Software, you can paste it in here. We recommend selecting this option to install the CMS Licensing Service to allow CMS to automatically update it's code with new purchases, license extensions, etc. See the top of this article for info on how to request an immediate update to your code.

After following these instructions your license will be updated and you can sign back into CMS.