From NewHaven Software Wiki

Overview

This Wiki will talk about the Arrival Date feature in CMS.

What are Arrival Dates?

CMS has always allowed you to schedule an item or order to ship on a future date. In version 9.0 or later, you can instead select the date you'd like the item to arrive! CMS will then calculate the date it needs to ship based on your selected shipping method. Even if you choose not to set arrival dates, CMS will display estimated arrival dates for you on all orders, even those not future shipped.

The calculation of dates is fairly elaborate and takes into account both the days your company considers shipping days and the delivery days for the carriers. Also factored in are weekends, holidays, and user-defined non-shipping days (e.g. days you are closed for inventory, moving, etc.) You also have the option to pad the time in transit information from the carrier so, if UPS says that Ground to zone 4 is four days, you can pad it to 5 if you find they are often late to that zone or want some cushion to err on the early side.

Why would you use Arrival Dates?

In practice, the Arrival Date option is used as an alternative to choosing a Fulfill Date. In other words, you are in an Arrival Date mode or a Fulfill Date mode. Whichever mode you are in, CMS will calculate and display the counterpart date. So, if you choose an Arrival Date, CMS will also display the date it will fulfill, or vice versa.

Arrival Date Setup Options

• Ability for operators to specify arrival dates - Setup>Order Entry Options>Items
• Holidays and other non-shipping days - Setup>Fulfillment Options>Holidays
• Days in Transit and Cheapest Shipping options - Setup>Shipping>Carriers and Methods>Shipping Rules