Release code update
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New Release Codes
Each year after renewing your annual CMS Support and Maintenance plan you will receive a new release code for CMS. This new code should be put in place before the previous year's code expires. You may also have received a new release code for CMS for one of these reasons:
- You've added or removed CMS workstations from your account.
- You've added or removed modules such as eCMS or Address Validation.
The release code listed on the updates site should always be current for the latest version of CMS you have license for. Log in with your customer number and 5-digit zip code as normal. If you'd like a refresher on the CMS update process, this video tutorial should be helpful (you will need to log in first to view the video).
How To
There are a few ways to implement your new release code. It can be done with or without running an CMS update and may be run from the server or one of the workstations. It only needs to be done once for your network though and does not need to be updated on each workstation.
Updating the release code with a CMS update
If you are setting up the new year's release code, this most likely coincides with the annual carrier rate updates from UPS, FedEx, and USPS. In this case:
- Begin installing the CMS update as normal.
- When you reach the popup with your customer number and license key, STOP!! This is the old release code, not your current one. Replace this code with your updated release code.
- Continue the CMS installation as normal.
Updating the release code without updating CMS
Version 7.0.1 or earlier
You can also update your release code without installing a CMS update. This can also be performed on the server or any workstation. The exception is if your number of workstations has changed and, if this is the case, you would still need to install a CMS update with your new code.
- Make sure everyone is out of CMS. (this is really optional but you will get a warning message that it could not update a file at the end but this is OK, your code will be effective for each user when they next log into CMS)
- Open up the folder on the server where CMS is installed. On the server, this will normally be C:\NewHaven Software; from a workstation, this will be your mapped drive for CMS (often N: or X:).
- Double-click the License.exe file.
- The .exe may or may not appear, depending on your system's configuration. There should be only one file named License.
- This brings up the same popup with your customer number and license key as appears during CMS setup. Replace the release code with your updated release code and click OK.
Version 7.0.2 or later
On the server you can use a utility in your Windows Start menu to update your release code without installing an update.
- Click on Start>All Programs>NewHaven Software and select Manage CMS Setup
- Click the radio button for Manage Company Databases and then click Next
- Click the radio button for Change/Update License and click Next
- Enter your new release code and confirm your customer number is correct, click Next
- Click OK when prompted
Verifying your release code is current
From inside CMS, click on Help->About CMS. The middle box contains information about your CMS package:
- If you have changed your CMS product level (Solo->Standard, Standard->Professional or vice-versa), these changes should be reflected on the first line.
- If you have added or removed workstations from your account, the correct number should be on the second line.
- If you have installed a new release code for the coming (or new) year, this should be reflected on the third line.
- Also in this instance, when first opening CMS you should no longer see the warning message about your pending release code expiration.
