Release code update

From NewHaven Software Wiki

Revision as of 18:51, 21 December 2010

You may have received a new release code for CMS for one of these reasons:

• You've renewed support for the coming year and have the new year's code to install.
• You've added or removed modules such as eCMS or Address Validation.

Note: If you have you've added or removed CMS workstations from your account you will need to run the CMS Update file, for information on that please follow the link below.

http://www.youtube.com/watch?v=jMO59TIHjxs

The release code listed on the updates site should always be current. Log in with your customer number and 5-digit zip code as normal. If you'd like a refresher on the CMS update process, this video tutorial should be helpful (you will need to log in first to view the video).

Updating the release code with a CMS update

If you are setting up the new year's release code, this most likely coincides with the annual carrier rate updates from UPS, FedEx, and USPS. In this case:

1. Begin installing the CMS update as normal.
2. When you reach the popup with your customer number and license key, STOP!! This is the old release code, not your current one. Replace this code with your updated release code.
3. Continue the CMS installation as normal.

Updating the release code without updating CMS

Version 7.0 or earlier

You can also update your release code without installing a CMS update. The exception is if your number of workstations has changed and, in this case, you would still need to install a CMS update with your new code.

1. Make sure everyone is out of CMS.
2. Open up the folder on the server where CMS is installed. On the server, this will normally be C:\NewHaven Software; from a workstation, this will be your mapped drive for CMS (often N: or X:).
3. Double-click the License.exe file.
4. The .exe may or may not appear, depending on your system's configuration. There should be only one file named License.
5. This brings up the same popup with your customer number and license key as appears during CMS setup. Replace the release code with your updated release code and click OK.

Verifying your release code is current

From inside CMS, click on Help->About CMS. The middle box contains information about your CMS package:

• If you have changed your CMS product level (Solo->Standard, Standard->Professional or vice-versa), these changes should be reflected on the first line.
• If you have added or removed workstations from your account, the correct number should be on the second line.
• If you have installed a new release code for the coming (or new) year, this should be reflected on the third line.
  • Also in this instance, when first opening CMS you should no longer see the warning message about your pending release code expiration.